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Perfect for small websites needing standard support. Our Basic Support plan covers routine checks and basic issue resolution to keep your site in good health.
Tailored for medium-sized businesses, our Standard Support plan provides more frequent updates, advanced troubleshooting, and enhanced security measures.
Our Premium Support plan is designed for businesses and high-traffic websites that require constant uptime and a support team. Get comprehensive site management.
Contact us today to discuss custom plans for your website support.
With our years of experience in website management and support, we’ve seen it all. Our team provides tailored solutions for websites across various industries, ensuring your site is well-maintained, updated, and secure – giving you peace of mind and time to focus on your business.
No matter your business size or website requirements, our support plans are designed to adapt as you grow. From basic troubleshooting to advanced performance monitoring, we offer flexible solutions to ensure your website remains fully functional and up-to-date.
We provide support for a variety of websites, including e-commerce, business, and personal sites, across multiple platforms like WordPress, Shopify, Joomla, and custom solutions.
Minor updates and redesigns are included in our support plans. For major overhauls, we provide customised quotes to match your specific needs.
Yes, we specialise in providing support for e-commerce sites, covering everything from regular maintenance and security checks to performance optimisation.
We implement security protocols such as updates, monitoring, and backups to prevent potential threats. Our advanced plans offer more comprehensive security measures.
We support all major website platforms, including WordPress, Shopify, Joomla, Magento, and bespoke custom-built sites.
Resolution times depend on your support plan. Basic Support typically resolves within 24-48 hours, while Premium Support offers immediate attention 24/7.
Our plans are flexible with month-to-month billing, giving you the freedom to change or cancel services as needed.
If you have our Premium Support plan, we offer 24/7 monitoring and will take immediate action to restore your site. For other plans, we will respond as soon as we are notified.
Absolutely! Our support services include performance optimisation to improve speed and user experience on your site.
Yes, you’re free to upgrade your support plan at any time to access additional features and faster response times.
Need more information about our website support services? Contact us today with your questions or concerns, and our team will be happy to help you find the right support plan for your needs.
